Jewels of Egypt®: Match 3 Games
Please review the known issues below and mark all of the issues that you are currently experiencing. If your issue is not listed, please use the button at the bottom of the list to create a new support ticket.
When trying to launch the game on my PC, I get a black or blue screen and the game does not load - The error occurs on the Microsoft side, and we're currently communicating with them towards the resolution. The fix should be available in the next couple of days. You can play on other supported platforms, except for Microsoft and G5 Store, in the meantime.
- Status:
- Investigating
- Players experiencing this issue:
- 431
- Resolution Expected:
- 01/Apr/2024
- First Reported:
- 23/Mar/2024