Jewels of Egypt®: Match 3 Games
Please review the known issues below and mark all of the issues that you are currently experiencing. If your issue is not listed, please use the button at the bottom of the list to create a new support ticket.
Fixed - I am unable to collect the daily basket with gifts as it is hidden behind the Oracle’s Temple location banner - The fix is available in the latest 1.19.1901 game version, make sure to update your app.
- Status:
- Fixed
- Players experiencing this issue:
- 10
- Resolution Expected:
- 15/Oct/2021
- First Reported:
- 12/Oct/2021
I can't accept gifts after updating the game to the latest 1.18.1802 version - Please contact our Support Team at support@g5e.com and specify whether you can't accept some specific gifts or all of them.
- Status:
- Investigating
- Players experiencing this issue:
- 60
- Resolution Expected:
- 04/Nov/2021
- First Reported:
- 25/Sep/2021